Start selling online in Brazil in a quick, low-cost and riskless way!

End to end e-commerce solutions for global brands entering in Brazil

Take advantage of an ecosystem of solutions that makes it simple and cost-effective for international e-commerce companies to establish a foothold in Brazil.

How does it work?

1.

You benefit from our Importer of Record structure to clear the goods

2.

We set-up a local stock in our fulfillment center

3.

The buying experience takes place using your brand, without our presence visible

4.

We manage all the operations in Brazil on your behalf

5.

Your customers purchase your good locally, we pay your invoice internationally

Our
Services

Importer of Record As a Service
  • Provision of a certified structure of all import permits necessary to allow your products to enter the market.
  • ANVISA certified importer for health-related products (cosmetics, personal hygiene, etc.)
  • Management of the door-to-door supply chain, from collection in your country of origin to the end consumer
Logistics Fulfillment
  • Multi warehouse fulfillment
  • Storage, picking-packing
  • Multi carriers’ integration and national pick-point network
  • Delivery management
  • Reverse logistics management
E-commerce
  • Order Management System (OMS): Catalogue, prices, messaging, stock, supply locations, logistical and commercial rules for distribution channels
  • CRM – Customer Data Integration and Segmentation strategies
  • Platform definition and configuration (VTEX, Woocommerce, Shopify, etc)
  • Integration with more than 60 marketplaces
  • Vulnerability and Penetration Testing every 15 days
  • Compliance with LGPD
Finance and BPO management
  • Independent accounting and financial management per customer
  • Finance controlling and advices
  • Business Intelligence reporting (BI) and finance report
  • Payroll management
  • Invoicing and tax control
Customer Support
  • Customer support, in Portuguese, regarding operational services and products orientation
  • Multimodeal communication channels: email, chat, whatsapp, social media
  • KPI Customer Service performance
  • Consumer Care (Healthcare): medical emergencies and advice 24 hour-day, 7 days a week
Merchant of record
  • Transaction Management: Oversees and guarantees the legality of each transaction
  • Sales Tax Handling: Calculates, collects, and remits sales taxes as required
  • Fraud Prevention: Monitors and combats suspicious activities
  • Currency Conversion: Manages multi-currency transactions efficiently
  • Refund and Chargeback Management
  • Handles customer refunds and manages chargebacks
  • Management of e-commerce consumer litigation in the purchase and sale operation or Intermediation and assistance in consumerist litigation
Marketing
  • Social Media Management
  • Performance and Paid Media
  • Email Marketing
  • UX
  • PR & Influencers
  • Creative Content

Talk to Our Specialists

We work with the best partners

Find our full presentation

Find out how we can help your company to expand in Brazil.

Our
Clients

Our
Clients

Talk to our specialists and learn how we can help your business grow and thrive in Brazil.

Please, tell us about your project to receive feedback.