Start selling online in Brazil in a quick, low-cost and riskless way!

Our E-commerce Fulfillment Services

Importer of Record As a Service

  • Provision of a certified structure of all import permits necessary to allow your products to enter the market.
  • ANVISA certified importer for health-related products (cosmetics, personal hygiene, etc.)
  • Management of the door-to-door supply chain, from collection in your country of origin to the end consumer

Logistics Fulfillment

  • Multi warehouse fulfillment
  • Storage, picking-packing
  • Multi carriers’ integration and national pick-point network
  • Delivery management
  • Reverse logistics management

E-commerce

  • Webstore development and configuration
  • Integration with more than 60 marketplaces
  • Order Management System (OMS): Catalogue, prices, messaging, stock, supply locations, logistical and commercial rules
  • CRM – Customer Data Integration and Segmentation strategies
  • Vulnerability and Penetration Testing every 15 days
  • Compliance with LGPD

Finance and BPO management

  • Independent accounting and financial management per customer
  • Finance controlling and advices
  • Business Intelligence reporting (BI) and finance report
  • Payroll management
  • Invoicing and tax control

Customer Support

  • Customer support, in Portuguese, regarding operational services and products orientation
  • Multimodeal communication channels: email, chat, whatsapp, social media
  • KPI Customer Service performance
  • Consumer Care (Healthcare): medical emergencies and advice 24 hour-day, 7 days a week

Merchant of Record

  • Transaction Management: Oversees and guarantees legality of transaction
  • Sales Tax Handling: Calculates, collects, and remits sales taxes as required
  • Currency Conversion: Manages multi-currency transactions efficiently
  • Fraud Prevention, Refund and Chargeback Management
  • Management of e-commerce consumer litigation in the purchase and sale operation or Intermediation and assistance in consumerist litigation

End to end e-commerce solutions for global brands entering in Brazil

Take advantage of an ecosystem of solutions that makes it simple and cost-effective for international e-commerce companies to establish a foothold in Brazil.

How does it work?

1.

You benefit from our Importer of Record structure to clear the goods

2.

We set-up a local stock in our fulfillment center

3.

The buying experience takes place using your brand, without our presence visible

4.

We manage all the operations in Brazil on your behalf

5.

Your customers purchase your good locally, we pay your invoice internationally

Talk to Our Specialists

We work with the best partners

Find our full presentation

Find out how we can help your company to expand in Brazil.

Our Clients

Our Clients

Talk to our specialists and learn how we can help your business grow and thrive in Brazil.

Please, tell us about your project to receive feedback.