Start selling online in Brazil in a quick, low-cost and riskless way!

End to end e-commerce solutions for global brands entering in Brazil

Take advantage of an ecosystem of solutions that makes it simple and cost-effective for international e-commerce companies to establish a foothold in Brazil.

How does it work?

You benefit from our Importer of Record structure to clear the goods

We set-up a local stock in our fulfillment center

The buying experience takes place using your brand, without our presence visible

We manage all the operations in Brazil on your behalf

Your customers purchase your good locally, we pay your invoice internationally

Our
Services

Importer of Record As a Service

Provision of a certified structure of all import permits necessary to allow your products to enter the market.
ANVISA certified importer for health-related products (cosmetics, personal hygiene, etc.)
Management of the door-to-door supply chain, from collection in your country of origin to the end consumer

Logistics Fulfillment

Multi warehouse fulfillment
National pick-up point network
Multi carriers’ integration
Storage, picking-packing, shipment management, reverse logistics.
Same day delivery Sao Paulo

E-commerce

Order Management System (OMS): Catalogue, prices, messaging, stock, supply locations, logistical and commercial rules for distribution channels
CRM – Customer Data Integration and Segmentation strategies
Platform definition and configuration (VTEX, Woocommerce, Shopify, etc)
Integration with more than 60 marketplaces
Payment processing and anti-fraud management
Vulnerability and Penetration Testing every 15 days
Compliance with LGPD
Management of e-commerce consumer litigation in the purchase and sale operation or Intermediation and assistance in consumerist litigation.

Tax, Invoicing, Finance & Business management

Issuance of invoices (Nota Fiscal) to final consumers
ICMS Difal interstates tax payment automatized through 27 Federal States inscription of Novatrade
Third-parties payroll management
Finance management with Monthly reports
Customer success unit & KPIs monitoring

Customer Support

Customer support, in Portuguese, regarding operational services and products orientation
Multimodeal communication channels: email, chat, whatsapp, social media
KPI Customer Service performance
Consumer Care (Healthcare): medical emergencies and advice 24 hour-day, 7 days a week