Bring your business closer to your customers through Novatrade’s local fulfillment solutions in Brazil

Our B2B Fulfillment Services

Importer of Record As a Service

  • Provision of a certified structure of all import permits necessary to allow your products to enter the market.
  • ANVISA certified importer for health-related products (cosmetics, personal hygiene, etc.)
  • Management of the door-to-door supply chain, from collection in your country of origin to the end consumer

Logistics Fulfillment

  • Multi warehouse fulfillment
  • Storage, picking-packing
  • Multi carriers’ integration and national pick-point network
  • Delivery management
  • Reverse logistics management

Employer of Record

  • Provision of a Brazilian legal structure enables to hire employee on your behalf
  • Payroll processing
  • Taxes, compliance, and benefits management

Finance and BPO management

  • Independent accounting and financial management per customer
  • Finance controlling and advices
  • Business Intelligence reporting (BI) and finance report
  • Payroll management
  • Invoicing and tax control

Customer Support

  • Customer support, in Portuguese, regarding operational services and products orientation
  • Multimodeal communication channels: email, chat, whatsapp, social media
  • KPI Customer Service performance
  • Consumer Care (Healthcare): medical emergencies and advice 24 hour-day, 7 days a week

Merchant of Record

  • Transaction Management: Oversees and guarantees legality of transaction
  • Sales Tax Handling: Calculates, collects, and remits sales taxes as required
  • Currency Conversion: Manages multi-currency transactions efficiently
  • Fraud Prevention, Refund and Chargeback Management
  • Management of e-commerce consumer litigation in the purchase and sale operation or Intermediation and assistance in consumerist litigation

Seamless logistics and operations management:

End-to-end fulfillment solutions for global industries entering Brazil

With the power of our ecosystem of solutions at their fingertips, international companies can easily be in Brazil and say goodbye to the headaches of establishing a local structure in Brazil. Bring your business closer to your customers through Novatrade’s local fulfillment solutions in Brazil

How does it work?


You benefit from our Importer of Record structure to clear the goods


We set-up a local stock in our fulfillment center


We manage all
the operations on
your behalf


You drive your


Your customers purchase your good locally, we pay your invoice internationally

Talk to Our Specialists

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Find out how we can help your company to expand in Brazil.

Our Clients

Our Clients

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