Bring your business closer to your customers through Novatrade’s local fulfillment solutions in Brazil

Seamless logistics and operations management:

End-to-end fulfillment solutions for global industries entering Brazil

With the power of our ecosystem of solutions at their fingertips, international companies can easily be in Brazil and say goodbye to the headaches of establishing a local structure in Brazil. Bring your business closer to your customers through Novatrade’s local fufillment solutions in Brazil

How does it work?


You benefit from our Importer of Record structure to clear the goods


We set-up a local stock in our fulfillment center


We manage all
the operations on
your behalf


You drive your


Your customers purchase your good locally, we pay your invoice internationally


Importer of Record As a Service
  • Provision of a certified structure of all import permits necessary to allow your products to enter the market.
  • ANVISA certified importer for health-related products (cosmetics, personal hygiene, etc.)
  • Management of the door-to-door supply chain, from collection in your country of origin to the end consumer
Logistics Fulfillment
  • Multi warehouse fulfillment
  • Storage, picking-packing
  • Multi carriers’ integration and national pick-point network
  • Delivery management
  • Reverse logistics management
Employer of Record
  • Provision of a Brazilian legal structure enables to hire employee on your behalf
  • Payroll processing
  • Taxes, compliance, and benefits management
Finance and BPO management
  • Independent accounting and financial management per customer
  • Finance controlling and advices
  • Business Intelligence reporting (BI) and finance report
  • Payroll management
  • Invoicing and tax control
Customer Support
  • Customer support, in Portuguese, regarding operational services and products orientation
  • Multimodeal communication channels: email, chat, whatsapp, social media
  • KPI Customer Service performance
  • Consumer Care (Healthcare): medical emergencies and advice 24 hour-day, 7 days a week
Merchant of Record
  • Transaction Management: Oversees and guarantees the legality of each transaction
  • Sales Tax Handling: Calculates, collects, and remits sales taxes as required
  • Fraud Prevention: Monitors and combats suspicious activities
  • Currency Conversion: Manages multi-currency transactions efficiently
  • Invoicing and tax control
  • Refund and Chargeback Management
  • Handles customer refunds and manages chargebacks
  • Management of e-commerce consumer litigation in the purchase and sale operation or Intermediation and assistance in consumerist litigation
  • Social Media Management
  • Performance and Paid Media
  • Email Marketing
  • UX
  • PR & Influencers
  • Creative Content

Talk to Our Specialists

Find our full presentation

Find out how we can help your company to expand in Brazil.



Talk to our specialists and learn how we can help your business grow and thrive in Brazil.

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